Resident Support Officer- Safety, Welfare and Security with Real Purpose
CONSTANT is currently recruiting for both casuals and permanent part time Resident Support Officers to work within varying locations within the student accommodation sector.
Looking for a Security Role with More Purpose?
If you’re an experienced security officer or people focused professional, who wants more than patrols and door checks then this could be the most rewarding role you’ll find.
CONSTANT is partnering with a leading Student Accommodation provider to deliver a modern approach to safety, one that’s centred on student welfare, wellbeing, and community.
You’ll use your unique experience and skills in safety, welfare and security, but you’ll also build genuine relationships and make a difference in the lives of students from around the world, integrating yourself to be part of a close-knit community.
Full time hours available, predominantly evenings and nights, with a variety of locations available.
What You’ll Be Doing
Building rapport with students through positive, friendly engagement
Providing after-hours support and responding to wellbeing concerns
Conducting presence-based walkthroughs (not enforcement or surveillance)
Assisting with student lockouts, enquiries, or amenity access
Coordinating with on-call emergency or security services where needed
Logging incidents and updates in reporting systems
Supporting the delivery of engagement and community-building initiatives
Liaising with university staff and residential life teams
Light administrative and concierge-style responsibilities
Who We’re Looking For
We’re interested in two types of people:
Experienced Security Officers ready to move into a softer, more community-focused environment.
People-focused professionals (allied health, education, community services, multicultural support, student support, youth services, customer service, hospitality) who are willing to obtain a QLD Security Licence — we can guide you through it.
You’ll thrive here if you:
Communicate with empathy and professionalism
Stay calm and approachable under pressure
Enjoy helping others and building community
Want your work to have real social impact
Previous experience in a role that requires exceptional customer service
Previous experience completing written reports
Proficient with IT
Willingness to learn and develop
What You’ll Need (or Be Willing to Obtain)
QLD Security Licence (We can assist suitable candidates with licence pathways and training.)
First Aid & CPR Certificate
Responsible Service of Alcohol (RSA)
Working with Children Check (Blue Card)
Willingness to attend Trauma Informed Care and Mental Health First Aid Training
Casual Pay Rates
Monday to Friday - $42.30 per hour plus super
Saturday - $50.51 per hour plus super
Sunday - $64.94 per hour plus super
Public Holiday - $79.37 per hour plus super
Why You’ll Love Working with CONSTANT
Work with meaning, supporting the next generation in their learning journey
Be part of a diverse, inclusive, and supportive team
Full training and ongoing professional development
Comprehensive Employee Assistance Program
Stable hours and growth opportunities across QLD
CONSTANT is an Equal Opportunity Employer
We value empathy, inclusion, and cultural diversity. Applications are encouraged from all backgrounds.
Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785
Apply Now
If you’re ready to bring your security experience, or your people skills, into a role where you can make a difference every shift, we’d love to hear from you.
- Department
- Student Accommodation
- Role
- Residential Support Officers
- Locations
- Brisbane
- Client
- QRES