Student Accommodation | Overnight Shifts | Purpose-Driven Role

CONSTANT is recruiting Resident Support Officers to work overnight within student accommodation residences. This role offers a modern, people-first approach to safety — one that prioritises wellbeing, respect, and community support over enforcement.

We are strongly encouraging applications from women to support diversity and balance within our teams and to help create safe, inclusive residential environments for all students.

If you’re looking for a meaningful overnight role where empathy, communication, and presence matter as much as security skills, this could be the role for you.

About the Role

As a Resident Support Officer, you’ll be a calm, approachable, and trusted presence for students after hours. You’ll support student wellbeing, respond to concerns, and contribute to a safe and welcoming residential community.

This is an ideal role for:

• Security Officers seeking a more people-focused environment

• Professionals from community, education, health, or customer-service backgrounds who hold a security licence

Employment Type: Permanent Part-Time
Roster: Thursday to Sunday
Shifts: Overnight

Pay Rates

• Weekdays (all hours): $35.08 per hour

• Saturday: $43.29 per hour

• Sunday: $57.72 per hour

• Public Holidays: $72.15 per hour

Female applicants are strongly encouraged to apply, in line with our commitment to safety, diversity, and inclusive support environments.

What You’ll Be Doing

• Providing after-hours support to students in residence

• Responding to wellbeing concerns with empathy and professionalism

• Conducting visible, non-enforcement-focused walkthroughs

• Assisting with lockouts, enquiries, and amenity access

• Coordinating with emergency or on-call services when required

• Completing incident reports and system updates

• Supporting a safe, respectful, and inclusive residential environment

• Liaising with university and residential life teams

Who We’re Looking For

We’re interested in two types of candidates:

• Experienced Security Officers seeking a more community-focused, people-centric role

• People-focused professionals (e.g. community services, allied health, education, youth work, student support, multicultural services, hospitality or customer service) who hold a current QLD Security Licence

What You Must Have

• Current QLD Security Licence (mandatory)

• Ability to work overnight shifts

• Strong communication and customer service skills

• Confidence completing written reports and using basic IT systems

• Calm, professional, and approachable manner

Desirable (or Willing to Obtain)

• First Aid & CPR

• RSA

• Working with Children Check (Blue Card)

• Willingness to complete Mental Health First Aid and Trauma-Informed Care training

Why Join CONSTANT?

• Work with purpose, supporting the next generation of students

• Be part of a diverse, inclusive, and supportive team

• Receive comprehensive training and ongoing professional development

• Access to a confidential Employee Assistance Program

• Stable, consistent night-shift roster

CONSTANT is an Equal Opportunity Employer
We value empathy, inclusion, and cultural diversity, and encourage applications from all backgrounds.

As part of our commitment under the National Higher Education Code to Prevent and Respond to Gender-Based Violence, applicants will be required to complete relevant disclosures to support the safety of those we protect.

Master Licences:
NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785

Apply Now

If you’re ready to bring your security experience—or your people skills—into a role where you can make a difference every shift, we’d love to hear from you.