Resident Support Officers - Opportunities across Melbourne & surrounding areas
CONSTANT is currently recruiting for positions to support a client in the Student Accommodation sector - Permanent positions available - Opportunity with ongoing training
Join CONSTANT – Where Security Meets Community
CONSTANT proudly partners with leading institutions across Australia. We are committed to Integrity, Community, Collaboration, Excellence, and Inclusion.
Important: As part of our obligations under the National Higher Education Code to Prevent and Respond to Gender-Based Violence, you will be asked to provide disclosures to ensure the safety of those we serve.
Looking for a Security Role with Purpose?
If you’re an experienced security officer or people-focused professional who wants more than patrols and door checks, this could be the most rewarding role you’ll find.
CONSTANT is partnering with a leading Student Accommodation provider to deliver a modern approach to safety, centred on student welfare, wellbeing, and community. You’ll use your skills in safety and security while building genuine relationships and making a real impact on students from around the world.
Roster:
Only evenings & nights, Monday to Sunday — details discussed during phone screening.
Pay Rate:
Mon–Fri: $35.08/hr
Sat: $43.29/hr
Sun: $57.72/hr
Public Holidays: $72.15/hr
Key Responsibilities
Build positive rapport with students through approachable, friendly engagement
Provide after-hours wellbeing support and respond to student concerns
Conduct welfare-focused presence patrols
Assist with lockouts, general enquiries, and amenity access
Coordinate with on-call security or emergency services as required
Maintain accurate incident logs and reports
Support community-building and residential engagement initiatives
Liaise with university staff and residential life teams
Complete light administrative and concierge-style tasks
Collaborate with management, emergency services, and broader security teams
Uphold CONSTANT’s values: Integrity, Community, Collaboration, Excellence, and Inclusion
Who We’re Looking For
We’re seeking professionals who want to work in a community-oriented, student-focused environment.
Experience in allied health, education, youth work, hospitality, customer service, community services, multicultural support, or student support is highly valued.
Key Requirements
Current Victorian Security Licence (MANDATORY)
Nationally accredited First Aid & CPR certificates
Responsible Service of Alcohol (RSA)
Working With Children Check - must have or willing to obtain one
Willingness to complete Trauma-Informed Care training and Mental Health First Aid
Why Join CONSTANT?
Meaningful work supporting the next generation
Inclusive, diverse, and supportive team culture
Full training and ongoing professional development
Access to a comprehensive Employee Assistance Program
Stable rostered hours with opportunities for career progression
CONSTANT is an Equal Opportunity Employer. We encourage applications from people of all cultures, backgrounds, genders, identities, and abilities — female candidates are strongly encouraged to apply.
Apply Now
If you’re ready to bring your security experience — or people skills — to a role where every shift makes a difference, we want to hear from you.
Master Licences: NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785
- Department
- Student Accommodation
- Role
- Residential Support Officers
- Locations
- Melbourne, Clayton, Hawthorn, Queens College, University College