We are seeking a strong operational leader who is looking to take the next step in their career.

This hands-on role combines leadership of key NSW client portfolios with national oversight responsibilities across our broader operations team. This opportunity is ideally suited to an experienced State or Regional Manager seeking greater scope, accountability, and influence within a growing organisation.

You will work closely with the senior leadership team, taking ownership of service delivery, client satisfaction, and operational performance. This is a practical, visible, and impact-driven role.

What You Will Be Responsible For:

NSW Client Delivery & Satisfaction

• Direct operational accountability for key NSW accounts.

• Build strong, trusted client relationships.

• Drive measurable client satisfaction outcomes as a core performance metric.

• Ensure KPIs, compliance, and service standards are consistently met.

• Resolve operational issues quickly and proactively.

National Operational Oversight

• Lead and guide operational teams across regions.

• Support consistency in rostering, compliance, and reporting standards.

• Work with State Managers to improve performance outcomes.

• Support mobilisation of new contracts and transitions.

Commercial & Workforce Performance

• Monitor labour efficiency and control costs across portfolios.

• Identify opportunities to improve margin through operational discipline.

• Support tender submissions and pricing assumptions.

• Drive accountability across the leadership team.

Operationalising Strategy

• Translate the company’s strategic direction into practical operational action.

• Embed consistent standards, processes, and expectations across regions.

• Support continuous improvement initiatives that enhance performance and client experience.

Leadership & Culture

• Coach and develop frontline operational leaders.

• Strengthen accountability and performance standards.

• Foster a positive, disciplined, and safety-focused culture.

What You Will Bring to the Role:

• 5+ years operational leadership experience in security or contract services.

• Experience managing multiple sites or portfolios.

• Strong understanding of rostering, labour cost control, and compliance.

• Confidence engaging directly with clients.

• Practical, solutions-focused leadership style.

• Comfortable being visible, present, and hands-on

This role is perfect for a current State or Regional Operations Manager ready to broaden their scope and step into a national-facing leadership position.

Why Join Our Team?

You will play a pivotal role in shaping national operations within a growing, values driven organisation. This is your opportunity to lead talented teams, deliver meaningful change and make a tangible impact on our business and client outcomes.

If this sounds like the next career move for you, we would love to hear from you!

CONSTANT is an Equal Opportunity Employer
We value empathy, inclusion, and cultural diversity and encourage applications from all backgrounds.

Master Licences:
NSW 000103752 | VIC 945-729-90S | QLD 4201411 | ACT 1702525 | SA 286519 | WA SA57652 | TAS 21785